Shake Social is recruiting again – this time for the role of Community Manager:

Overview

We are seeking a Community Manager to join our team and be the brand voice online for Shake Social and for our clients. This position will work alongside the Social Media Manager and team members to develop and execute industry-leading campaigns designed to build rich, meaningful relationships with fans. As brand evangelist, the Community Manager serves as the external voice of the business, but also the voice of the customers to internal stakeholders. This position navigates the brand across multiple social ecosystems in real-time, has a passion for compelling content, a fast-paced environment and is an early adopter of the latest and greatest in social. He/She can quickly understand user demands and translate community signals into actionable business insights. The Community Manager reports to the Managing Director and regularly contributes to the Social Team’s market intelligence and innovation programmes.

You’re Right For This Job If You Can:

• Engage effectively with users and influencers on numerous social media communities
• Enhance the Shake Social identity and awareness through social media campaigns and engagement
• Manage outbound and inbound user communication; address feedback and inquiries and become a trusted companion to the online communities we manage
• Ensure all outbound content is formatted and tagged correctly for reporting purposes; reply appropriately to public commentary in a timely manner
• Develop and execute community strategies and content calendars
• Create compelling, quality social content in addition to assets produced by the creative team
• Effectively communicate content mandatories and ideas to creative team members
• Monitor conversations and generate insights for future strategy recommendations
• Promote best practices and stay up to date on changes in the social media landscape
• Develop innovative strategies to drive traffic to social media posts and marketing initiatives
• Manage online advertising campaigns for clients
• Create analytic reports to feedback progress to clients

Skills and Experience:

• Bachelor’s Degree
• Experience with social media (Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram, YouTube, etc.)
• Experience and success with driving follower growth and engagement a bonus, but not essential
• Interest in writing, building and optimizing social media content
• Interest in analyzing social media metrics
• Strong verbal communication skills
• Strong editing/writing skills for various social media content
• Proven ability to generate original and creative content for social media

About Shake Social

We are a digital marketing agency that specialises in social media management services for small to midsize businesses. We combine social platforms, content and media with email campaigns, engaging promotions and online advertising to promote our clients’ businesses.

Shake Social was founded in 2010 by Kate Tyler.

We can be contacted on 0115 901 7357 if you have any queries about this role. Terms and salary available on request. Please send your CV and a writing sample to kate@192.168.1.71:8888/shake