We’ve all been there. You’re scrolling through Facebook and suddenly you see an ad for something so spot on you wonder how on earth they knew you wanted it. Sometimes it feels like Facebook can read our minds, which is great when we’re marketing something and need laser-targeted ads but slightly weird when you’re the user seeing them. So, how do they do it?
As explained in their new ad education portal, Facebook keeps ads “useful and relevant” in four distinct ways:
Activity on Facebook apps and services
Firstly, they analyse your activity across the Facebook family of apps, which includes Messenger, Whatsapp, Instagram and others. It includes things like:
Pages you and your friends like
Information from your Facebook and Instagram profile
Places you check in to using Facebook
Keywords used in your posts
Information shared with a business
When you share information such as your phone number or email address with a business, the business may add it to a customer list that can be matched to your Facebook profile. In particular, Facebook uses data compiled by firms like Experian, Acxiom and Epsilon. These firms build profiles of people over long periods, gathering data from government and public records, consumer contests, warranties and surveys, and private commercial sources. This kind of information can also be used in algorithms that use the information to draw further conclusions, like whether you’re likely to eat organic or enjoy city breaks etc. Sources of this kind of information include:
Loyalty programmes (for example, a supermarket ‘club card’)
Magazine subscriptions
Purchases at retail stores
Location
Facebook use location data to target ads at people who may be close or trying to reach a particular place. They get this type of information from sources such as:
Where you connect to the internet (via yourIP address on computers, tablets and phones)
Where you use your phone (through GPS and location services )
Your location from your Facebook and Instagram profile
Other online activity
And finally, the big vague one. While you’re logged onto Facebook the network can see almost every other website you visit. Use Facebook on your phone? You’re permanently logged in, meaning they have access to everything you browse online on that device. Even when you’re logged off, Facebook knows a lot of your browsing: it’s alerted every time you load a page with a ‘like’ or ‘share’ button, for example. Technologies such as the Facebook pixel allow advertisers (and Facebook too) to track and monitor your behaviour on their site. Business and organisations can try to reach people who have done things such as:
Viewed a web page that uses a Facebook pixel
Downloaded their mobile app
Made a purchase (or simply added a product to a shopping cart)
There’s no denying this kind of data is flawed, as it makes a lot of assumptions. But it’s scarily accurate a lot of the time, making Facebook one of the big advertising giants of our time. Want to find out all the data points Facebook is using to target ads to you? Here’s the full list, courtesy of the Washington Post:
- Location
- Age
- Generation
- Gender
- Language
- Education level
- Field of study
- School
- Ethnic affinity
- Income and net worth
- Home ownership and type
- Home value
- Property size
- Square footage of home
- Year home was built
- Household composition
- Users who have an anniversary within 30 days
- Users who are away from family or hometown
- Users who are friends with someone who has an anniversary, is newly married or engaged, recently moved, or has an upcoming birthday
- Users in long-distance relationships
- Users in new relationships
- Users who have new jobs
- Users who are newly engaged
- Users who are newly married
- Users who have recently moved
- Users who have birthdays soon
- Parents
- Expectant parents
- Mothers, divided by “type” (soccer, trendy, etc.)
- Users who are likely to engage in politics
- Conservatives and liberals
- Relationship status
- Employer
- Industry
- Job title
- Office type
- Interests
- Users who own motorcycles
- Users who plan to buy a car (and what kind/brand of car, and how soon)
- Users who bought auto parts or accessories recently
- Users who are likely to need auto parts or services
- Style and brand of car you drive
- Year car was bought
- Age of car
- How much money user is likely to spend on next car
- Where user is likely to buy next car
- How many employees your company has
- Users who own small businesses
- Users who work in management or are executives
- Users who have donated to charity (divided by type)
- Operating system
- Users who play canvas games
- Users who own a gaming console
- Users who have created a Facebook event
- Users who have used Facebook Payments
- Users who have spent more than average on Facebook Payments
- Users who administer a Facebook page
- Users who have recently uploaded photos to Facebook
- Internet browser
- Email service
- Early/late adopters of technology
- Expats (divided by what country they are from originally)
- Users who belong to a credit union, national bank or regional bank
- Users who investor (divided by investment type)
- Number of credit lines
- Users who are active credit card users
- Credit card type
- Users who have a debit card
- Users who carry a balance on their credit card
- Users who listen to the radio
- Preference in TV shows
- Users who use a mobile device (divided by what brand they use)
- Internet connection type
- Users who recently acquired a smartphone or tablet
- Users who access the Internet through a smartphone or tablet
- Users who use coupons
- Types of clothing user’s household buys
- Time of year user’s household shops most
- Users who are “heavy” buyers of beer, wine or spirits
- Users who buy groceries (and what kinds)
- Users who buy beauty products
- Users who buy allergy medications, cough/cold medications, pain relief products, and over-the-counter meds
- Users who spend money on household products
- Users who spend money on products for kids or pets, and what kinds of pets
- Users whose household makes more purchases than is average
- Users who tend to shop online (or off)
- Types of restaurants user eats at
- Kinds of stores user shops at
- Users who are “receptive” to offers from companies offering online auto insurance, higher education or mortgages, and prepaid debit cards/satellite TV
- Length of time user has lived in house
- Users who are likely to move soon
- Users who are interested in the Olympics, fall football, cricket or Ramadan
- Users who travel frequently, for work or pleasure
- Users who commute to work
- Types of vacations user tends to go on
- Users who recently returned from a trip
- Users who recently used a travel app
- Users who participate in a timeshare
Source: Washington Post